What is MyHydrate?
MyHydrate is the result of a four-year quest to deliver an innovative alternative to the common water bottle. It consists of a container made entirely from FDA-approved Tritan™ and the screw-on cap with electronic smart disk. MyHydrate features include:
- Surfaces are made from FDA food-grade materials
- The cap seal, pour spout, and valve are 100 percent silicone
- Spill-proof design includes a unique patented valve that opens with the push of a button
- Removable electronic smart disk to track hydration progress and remind you to drink
- Smart enough to be aware of ambient temperature
- Drink tracking resets manually at anytime or automatically every 24 hours
- Dishwasher-safe - after removing electronic smart disk - to encourage proper sanitation
- Convertible loop to cover the drinking spout or serve as a carrying handle
- Hands-free carrying with clip that slides on a pocket, backpack, purse, stroller, belt, or bag
- Impact-resistant plastic 22-ounce container that's GREENGUARD Indoor Air Quality Certified®
MyHydrate is the healthy eco-friendly way to hydrate throughout the day, every day.
Can MyHydrate be frozen or refrigerated?
Yes! Be sure to remove the electronic smart disk from the cap to avoid condensation or other conditions that may cause moisture in the cap mechanism.
Tritan® container: The container can be refrigerated or frozen. When freezing, do not fill to the top (we recommend no more than 3/4 full) to allow room for the liquid to expand as it hardens.
: Remove the electronic smart disk before freezing or refrigerating the cap. Make sure the container is in an upright position.
Can MyHydrate handle hot water/tea/coffee?
Using warm liquids in MyHydrate should be fine, but you should avoid the use of extremely hot or boiling liquids. Drinking boiling or hot liquids through the spout can be unsafe.
Tritan® container: Do not boil the container and do not use with boiling or extremely hot liquids. Avoid temperatures over 120° F (50° C).
MyHydrate cap: Take care to not boil the cap and do not use for drinking boiling or hot liquids – the electronic smart disk is water resistant but not water proof. Do not immerse the electronic smart disk in water or it will be damaged!
What kind of battery is used to power the electronic smart disk?
The MyHydrate electronic smart disk uses a CR2032 lithium battery that is widely available at popular drug, hardware, and electronics stores where batteries are sold. It's easy to change the battery yourself or take the electronic smart disk to a local watch repair shop.
How much liquid will MyHydrate hold?
The MyHydrate container holds 22 ounces (650 milliliters, 2.75 cups).
Is MyHydrate spill-proof?
The patented design opens the valve when the button is depressed while tilting to drink or pour and closes automatically when the button is released. Clean regularly as recommended for best results.
Can MyHydrate be microwaved?
Microwaving MyHydrate is not a good idea.
Tritan® container: Do not use the container for warming liquids in the microwave. Do not use for cooking or boiling. Best to avoid the use of any hot liquids.
MyHydrate cap: Never place the cap, including the electronic smart disk, in the microwave because it contains metal parts.
Is MyHydrate dishwasher safe?
Yes. Place the cap on the top rack of the dishwasher. The container can be placed anywhere in the dishwasher. Be sure to remove the electronic smart disk before washing the cap and container manually or in the dishwasher. And don't forget to separate the cap and container when washing.
Does MyHydrate add a taste or smell to liquids?
MyHydrate is made from FDA food-grade materials that are tasteless and odorless. Wash container and let it air dry before first use. Most odor and taste issues arise when containers are stored in wet areas, when left sealed for long periods of time with liquid inside, or when cared for incorrectly. Frequent cleaning will improve your MyHydrate experience. Routinely clean using a dishwasher without heated drying, or hand wash thoroughly in warm soapy water and let it completely air dry before using again. Separate cap and container when cleaning. Do not immerse electronic smart disk in water or place in the dishwasher.
Does MyHydrate have a warranty?
MyHydrate products carry a 30-day money back guarantee. If you wish to return it for any reason, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Discounted items are final sale and are not eligible for return or exchange. See the Return Policy for additional details.
How can I change my order (quantity, shipping, billing address, etc)?
MyHydrate is committed to providing the best service possible and we want you to be happy. We work hard to process orders accurately and quickly and will gladly help you with any change. Please contact us as soon as possible If you wish to change an order for any reason. In-stock items ship within 24 hours from our warehouse in California so it is important that you contact us before the order is processed and shipped.
When will I receive my MyHydrate?
Orders are processed on business days within 24 hours and shipped from our warehouse in California. Shipping time varies based on the service selected at the time of purchase, delivery address, product availability, and time of the week/year. When we process your order, we will send email communicating the shipment tracking number, link to shipper, and status updates. Contact the shipper or MyHydrate Customer Care (800) 590-8580 for assistance.
Can I cancel my order?
If you wish to cancel an order for any reason, please contact us as soon as possible. In-stock items ship within 24 hours from our warehouse in California so it is important that you contact us before the order is processed and shipped. We will do our best to help with whatever changes you need to make.